A hotels are home away destinations for most of the guests and majority of interactions a hotel security officer undertakes will be customer service-oriented. And that’s why each of our hospitality’s security officers receiving dedicated customer service training and incident de-escalation training. Ultimately that’s our aim to provide a warm welcoming presence for every guest, while acting as frontline ambassadors for your brand. These adaptable security professionals will seamlessly slip into their front desk duties, providing a frontline security presence while greeting guests, handling hotel inquiries and maintaining surveillance of the lobby. Also VSSA providing random and highly visible patrols that deter any opportunistic thief. Should an incident occur, our mobile patrol guards rapidly respond, providing real-time tracking and submitting detailed incident report to clients and our monitoring centre. VSSA provide innovative and effective range of hospitality security services for invaluable peace of mind and round the clock protection of staff and guests alike.